Optimise "With a Health Check"

Is your computer system or network running at optimum efficiency, or is it affecting your productivity & slowing down your work output ?

A Health Check from My Home Office could help you to get back on track and rejuvenate your system. Frequently Asked Questions.

 
     
 
What does a Health Check Fix ?
The most common problems that our Health Check solves are;
  • Computers & Laptops running slow
  • Networks running slow
  • Wireless running slow or unreliable
  • Applications hanging or not responding
  • Internet or broadband connection slow
  • Printing Delays & Problems

What does it include ?
Depending on your system, a Health Check will include one or more of the following.

  1. Software & Programs
    We check to make sure programs are running correctly & if software updates or patches are required.
  2. Hardware & Components
    We check for early signs of failure or damage to components. Disk drives are checked and defragmented if required.
  3. Anti Virus & Anti Spam
    We check the status of Anti Virus & Anti Spam Software, we also check for attacks or threats & clean out logs.
  4. Network, Wireless & Internet
    Are tested for Speed, Security & Performance.
  5. Clean Out
    Old programs or files are removed.
  6. General Advice
    We provide general advice & guidance to make sure you are getting the best from technology.

Exclusions: Software, support parts or upgrades are excluded from this service.

 

Added Peace Of Mind
It's comforting to know that your system is running correctly & you are using your computer the way it was designed.

Be more productive
Create, edit or update information faster.

More Reliable Technology
Regular Health Checks, can increase the life and reliability of your equipment.

Stay current & up to date
With the latest software drivers or updates.

Avoid expensive bills
If problems are identified early, it can help reduce expensive repair bills later.

 
 

Please contact us to book an appointment.

Basic Health Check - 1 Hour
A Health Check to get your network or computer running at the optimum level.
£35+VAT

Regular Health Check
By visiting you quarterly or annually you can make sure everything is running efficiently at all times.
From £65+VAT

Multiple Computers
If you have more than one computer we can perform a complete health check or audit on your computers & network.

From
£120+VAT

 
   
   
 

Frequently Asked Questions


What does a Health Check Fix ?
The most common problems that our Health Check solves are;
  • Computers & Laptops running slow
  • Networks running slow
  • Wireless running slow or unreliable
  • Applications hanging or not responding occasionally
  • Printing Delays
  • Internet or broadband connection slow
  • Screen or display problems.

If your computer or network has completely failed or crashed and does not respond, then our Health Check is not suitable, please visit our support page or contact us to arrange for an engineer to visit you.

What do you check ?
We check computers, laptops, hardware, software, settings, security, network, wireless & internet settings, for performance & problems.

Do you provide this service in Maidenhead?
We provide the computer & network health check in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

When should I have a health check ?
You should have your computer or network checked before you experience problems. If you wait until everything fails you could lose all of your data or end up with expensive repair bills. The idea behind our Health Check service it to reduce the risk of problems occurring, by checking early we spot most common problems before they affect your business or important information.

My Network is running slow, can you speed it up for me ?
We can monitor and check your network for common problems or network faults, we can then advise on the best course of action or identify the cause of the network problem, sometimes a faulty network card or connection can cause errors on the network.

Can you upgrade my network and make it ready for internet calls and video conferencing ?
We can upgrade your network under our standard services, the health check service is just for checking and regular maintenance. A network upgrade needs to planned and designed to cause minimum disruption to your business, this is covered under our standard services.

I have a Cisco Network, can you check this ?
We are the local Cisco Registered Partner & can check or troubleshoot your Cisco Network, Wireless or Switches in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

My Computer is running slow can you fix this ?
The Health Check will determine what is causing the problem and why you computer is running slow, we can then fix the problem for customers in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Do you offer this service on IBM Lenovo ThinkPad's or ThinkCentre?
We are the IBM Lenovo ThinkPad & ThinkCentre Dealer for Maidenhead & Reading, covering Cookham, Marlow & Berkshire & offer a specialist service for these products.

I have a ThinkPad X31, x40, R50, R51, R52, T40, T41, T42, T43 that is running slow can you fix I or should I upgrade it ?
Please contact us with your model number and we can work out the best action and provide an estimate of costs in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Do you provide general support & health checks for laptops, computer & PDA's ?
We are a local specialist and provide support & health check's for Laptops, Computers, ThinkPad's & Personal Digital Assistant's (PDA's), in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Our service can improve the performance of your ThinkPad, ThinkCentre, Lenovo, Sony or HP computer in in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

 
Tel 01628 675 900 © Copyright 2009 My Home Office Ltd. No unauthorised copying or reproduction. Disclaimer