Frequently
Asked Questions
What
does a Health Check Fix ?
The most common problems that our Health Check solves are;
- Computers & Laptops
running slow
- Networks
running slow
- Wireless
running slow or unreliable
- Applications
hanging or not responding occasionally
- Printing
Delays
- Internet
or broadband connection slow
- Screen
or display problems.
If
your computer or network has completely failed or crashed and
does not respond, then our Health Check is not suitable, please
visit our support page or contact us
to arrange for an engineer to visit you. What
do you check ?
We check computers, laptops, hardware, software, settings,
security, network, wireless & internet settings, for performance & problems. Do
you provide this service in Maidenhead?
We provide the computer & network health check in Maidenhead, Reading,
Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the
following areas. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield, White Waltham, Windsor, Winkfield, Winnersh,
Wokingham, Wraysbury. Outside of these areas additional
charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. When
should I have a health check ?
You should have your computer or network checked before you experience problems.
If you wait until everything fails you could lose all of your data or end up
with expensive repair bills. The idea behind our Health Check service it to
reduce the risk of problems occurring, by checking early we spot most common
problems before they affect your business or important information. My
Network is running slow, can you speed it up for me ?
We can monitor and check your network for common problems or network faults,
we can then advise on the best course of action or identify the cause of the
network problem, sometimes a faulty network card or connection can cause errors
on the network. Can
you upgrade my network and make it ready for internet calls
and video conferencing ?
We can upgrade your network under our standard services, the health check service
is just for checking and regular maintenance. A network upgrade needs to planned
and designed to cause minimum disruption to your business, this is covered
under our standard services. I
have a Cisco Network, can you check this ?
We are the local Cisco Registered Partner & can check or troubleshoot
your Cisco Network, Wireless or Switches in Maidenhead, Reading, Windsor,
Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead,
Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield,
White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury.
Outside of these areas additional charges apply, e.g Oxford, Oxfordshire,
London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. My
Computer is running slow can you fix this ?
The Health Check will determine what is causing the problem and why you
computer is running slow, we can then fix the problem for customers in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead,
Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield,
White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury.
Outside of these areas additional charges apply, e.g Oxford, Oxfordshire,
London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you offer this service on IBM Lenovo ThinkPad's or ThinkCentre?
We are the IBM Lenovo ThinkPad & ThinkCentre Dealer for Maidenhead & Reading,
covering Cookham, Marlow & Berkshire & offer a specialist service for
these products. I
have a ThinkPad X31, x40, R50, R51, R52, T40, T41, T42, T43
that is running slow can you fix I or should I upgrade it ?
Please contact us with your model number and we can
work out the best action and provide an estimate of costs in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead,
Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield,
White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury.
Outside of these areas additional charges apply, e.g Oxford, Oxfordshire,
London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you provide general support & health checks
for laptops, computer & PDA's ?
We are a local specialist and provide support & health check's for Laptops,
Computers, ThinkPad's & Personal Digital Assistant's (PDA's), in Maidenhead,
Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the
following areas. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield, White Waltham, Windsor, Winkfield, Winnersh,
Wokingham, Wraysbury. Outside of these areas additional
charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Our
service can improve the performance of your ThinkPad, ThinkCentre,
Lenovo, Sony or HP computer in in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell,
Wokingham, Slough & the
following areas. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead,
Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield,
White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury.
Outside of these areas additional charges apply, e.g Oxford, Oxfordshire,
London, West London & Hampshire. Please contact us
if you are not sure if we cover your area.
|