For Upgrades, Memory, Accessories or Parts, please contact us.
 
 
 
IBM & Lenovo Product Support

Welcome to our IBM & Lenovo Support Page, here you will find information to help you solve problems with your equipment.

Avoid trying to repair ThinkPad's yourself, or using Non IBM Lenovo dealers, as hidden system recovery files will be lost.

 
     
 
 
Support Options

My Home Office Support
We are IBM Lenovo specialists, we offer expert local support on site, from £35+VAT Per Hour for Maidenhead, Reading, Cookham & Marlow & the following towns. Or £65+VAT Per Hour
for other areas.

Contact us with
your model number and or serial number for an estimate or to book.

IBM Lenovo Manufacturer Support
If your computer is under warranty can speak to IBM Lenovo direct. You will be asked for your model number and or serial number. If your computer is out of warranty, charges may apply.
IBM Lenovo Support 08705 500 900
Click here for international numbers

On Line Automated Support click here

 
 
 
Warranties

Check Your Warranty Status
Click here for a Warranty look up

Warranty Registration
If you receive an Electronic Service Pack warranty, please follow the instructions at the
ThinkPlus Warranty Registration page.

Buy A Warranty
Most computer warranties can be upgraded to 3 years, 3 Years On Site Next Business Day, 4 Years or for accidental damage. Please contact us with your computer details and serial number for a quotation.

International Warranty
Select warranties can be upgraded to include international cover, please contact us for details.

 
 
     
 
 
 

Frequently Asked Questions


The Towns & Areas That We Cover
We offer ThinkPad and ThinkCentre Support in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Do you sell IBM or Lenovo Warranties ?
Please contact us with the model number and serial number of the product you wish to cover, we can then provide an estimate for warranty in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

I bought a ThinkPad from Ebay, but it doesn't work, can set it up or fix for me?
If the equipment is new and unopened we can usually get it working. If it is old or used it can take time, in most cases it is "cheaper" to buy one of our new Solutions. If you have bought a ThinkPad from Ebay, Dabs, EBuyer, or other online stores in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

I have a ThinkPad X31, X32 X40, X41, X60, R50, R51, R52, R50p, R51p, T40,T40p T41, T41p, T42, T42p, T43, T43p, T60, T60p, that is running slow can you fix I or should I upgrade it ?
Please contact us with your model number and we can work out the best action and provide an estimate of costs in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Can You Fix My X31, X32 X40, X41, X60, R50, R51, R52, R50p, R51p, T40,T40p T41, T41p, T42, T42p, T43, T43p, T60, T60p ?
Please contact us with your model number and we can work out the best action and provide an estimate of costs in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Can you supply a ThinkPlus Warranty ?
Please contact us with your model number and serial number and we can provide a quote for a ThinkPlus Warranty in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas.

Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Shinfield, Slough, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury. Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

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