Frequently
Asked Questions
Towns & Areas
That We Cover ?
Standard coverage areas with minimum charge of £35+VAT in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas;
Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield,
White Waltham, Windsor, Winkfield, Winnersh, Wokingham,
Wraysbury , Outside
of these areas minimum charge of £65+
VAT which includes up to 1 hour on site
applies and additional charges may apply, e.g Oxford, Oxfordshire,
London,
West
London & Hampshire. Please contact us
if you are not sure if we cover your area, or to check
if additional charges will apply. How
much will I pay for a repair ?
We
always provide an estimate before repair and we may
we offer fixed price repair for some items, we can
also provide an approximate price over the
phone, but prices will vary based on type of product,
manufacturer
and the age of an item, so please always check with
us first. What
Do You Cover ?
We
can, diagnose & repair, computers,
laptops, networks, wireless, email,
broadband, software & security from
all of the leading
brands. We
are specialists & dealer for the following brands,
IBM, Lenovo, ThinkPad, Cisco, Linksys, Netgear,
HP & Sony. We can also repair products from
Dell, Toshiba, PC World, DLink, Belkin & BenQ in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas; Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont
St Peter, Chalfont St Giles, Cookham, Datchet, Denham,
Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver,
Langley, Maidenhead, Marlow, Pinkneys Green, Reading,
Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White
Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury
, Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Can
you help me set up my existing wireless network
?
We can help set up Cisco, Linksys, Netgear, 3com, DLink, Belkin and many other
Wireless products in in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas, please contact us for
expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont
St Peter, Chalfont St Giles, Cookham, Datchet, Denham,
Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver,
Langley, Maidenhead, Marlow, Pinkneys Green, Reading,
Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White
Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury
, Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Can
you recover my data ?
We
offer a data recover service in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham,
Slough & the following areas; Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys
Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill,
Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh,
Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. My
Computer will not start, can you get my data off
?
We
can recover data from most laptops, desktops, 2.5" and 3.5" Hard Drives,
IDE, ATA and SATA Hard Drives in Maidenhead, Reading, Windsor, Cookham,
Marlow, Henley, Bracknell, Wokingham,
Slough & the following areas; Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St
Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley,
Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead,
Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning,
Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford,
Uxbridge, Warfield, White Waltham, Windsor, Winkfield,
Winnersh, Wokingham, Wraysbury , Outside of these areas
additional charges apply, e.g Oxford, Oxfordshire, London,
West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you provide computer repair in Maidenhead ?
We
provide computer repair in Maidenhead, Reading, Windsor,
Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the
following areas; Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys
Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill,
Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh,
Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you provide general computer & network maintenance
for small business ?
We can complete general maintenance on most computers and networks, we offer
an hourly or daily charge for this. We also offer a Health
Check Service to identify problems before they start causing disruption
to your business, we offer this service in Maidenhead, Reading, Windsor, Cookham,
Marlow, Henley, Bracknell, Wokingham, Slough & the following areas, please
contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont
St Peter, Chalfont St Giles, Cookham, Datchet, Denham,
Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver,
Langley, Maidenhead, Marlow, Pinkneys Green, Reading,
Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White
Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury
, Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Can
you fix my computer or broadband in my Home ?
We offer professional support for your computer,
laptop or broadband & home
network in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell,
Wokingham, Slough & the following areas, please contact us for expert
advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield,
White Waltham, Windsor, Winkfield, Winnersh, Wokingham,
Wraysbury , Outside of these areas additional charges apply,
e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. How
do I stop getting Junk Mail, Spam, Spoof Email or Computer
viruses ?
We can help provide security, junk email or anti spam solutions & packages
in Maidenhead, Reading, Cookham, Marlow or the Berkshire area, please contact us
for expert advice. I
have a large home, can you get wireless to work everywhere?
Our general solutions offer reasonable coverage, but we also offer custom Wireless
Solutions, with increased coverage for larger homes, we can provide coverage
in your home, garden, pool areas, or outside buildings and detached garages.
We normally complete a Wireless site survey for this and then match the right
Wireless Equipment to your home. We
can provide this as part of our Wireless Installation Service
in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas,
please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont
St Peter, Chalfont St Giles, Cookham, Datchet, Denham,
Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver,
Langley, Maidenhead, Marlow, Pinkneys Green, Reading,
Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White
Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury
, Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. General
Cisco Sales, Troubleshooting & Configuration Coverage
Area ?
We provide Cisco Systems Sales, Installation, Troubleshooting & Configuration
for Cisco Catalyst, PIX Firewall, Aironet, Routers, Call Manager, IP Telephony,
Catalyst Express, VPN, CSS, & General IOS configuration upgrades in Maidenhead,
Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the
following areas, please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor,
Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional
charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you offer Cisco troubleshooting or configuration ?
My Home Office are experts in Cisco Networking,
Routers, Catalysts Switches, PIX Firewall's, Aironet
Wireless, CSS and many other products. If you need
Cisco troubleshooting, installation or configuration
in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas,
please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield,
Bourne End, Bracknell, Bray, Burnham, Caversham,
Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common,
Farnham Royal, Gerrards Cross, Hare Hatch, Henley
on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys
Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford,
Uxbridge, Warfield, White Waltham, Windsor, Winkfield,
Winnersh, Wokingham, Wraysbury , Outside of these
areas additional charges apply, e.g Oxford, Oxfordshire,
London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. My
Computer is running slow can you fix this ?
The Health Check will determine what is causing the problem and why you computer
is running slow, we can then fix the problem for customers in Maidenhead, Reading,
Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following
areas, please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor,
Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional
charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. I
have a ThinkPad X31, x40, X60, X61, R50, R51, R52, R60,
R61,R60e, T40, T41, T42, T43, T60, T61, Z60, V100, C100, C200, that is
running
slow can you fix I or should I upgrade
it ?
Please contact us with your model number and
we can work out the best action and provide an estimate
of costs in Maidenhead, Reading, Windsor, Cookham,
Marlow, Henley, Bracknell, Wokingham, Slough & the
following areas, please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield,
Bourne End, Bracknell, Bray, Burnham, Caversham,
Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common,
Farnham Royal, Gerrards Cross, Hare Hatch, Henley
on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys
Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford,
Uxbridge, Warfield, White Waltham, Windsor, Winkfield,
Winnersh, Wokingham, Wraysbury , Outside of these
areas additional charges apply, e.g Oxford, Oxfordshire,
London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you offer Cisco Troubleshooting ?
If you need help, advice or an engineer on site to help you fix Cisco problems,
please contact us, our main Cisco engineer, previously worked for Cisco for
just under 4 years, so we are very experienced in Cisco solutions & equipment
in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham,
Slough & the following areas, please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor,
Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional
charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. What
services do you provide ?
My Home Office are a local computer, network and wireless company, covering
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham,
Slough & the following areas, please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell,
Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham,
Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards
Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor,
Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional
charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Do
you offer ThinkPad support
For
ThinkPad Support, Assistance or Repair in Maidenhead,
Reading, Cookham, Marlow please contact us or visit,
Our IBM ThinkPad Page or IBM
Support Page in
Maidenhead, Reading, Windsor, Cookham, Marlow, Henley,
Bracknell, Wokingham, Slough & the following areas,
please contact us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont
St Peter, Chalfont St Giles, Cookham, Datchet, Denham,
Earley, Egham, Eton, Farnham Common, Farnham Royal,
Gerrards Cross, Hare Hatch, Henley on Thames, Iver,
Langley, Maidenhead, Marlow, Pinkneys Green, Reading,
Slough, Shinfield, Sonning, Stoke Poges, Sunningdale,
Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White
Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury
, Outside of these areas additional charges apply, e.g
Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Can
you recover data from a Sony VGN X505 Laptop
The
Sony VGN X505 features a Toshiba 1.8" Hardrive, in most
cases we can recover data from this disk in Maidenhead,
Reading, Windsor, Cookham, Marlow, Henley, Bracknell,
Wokingham, Slough & the following areas, please contact
us for expert advice. Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham,
Wraysbury , Outside of these areas additional charges apply,
e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Can
you install my BT Home Hub
?
We
can install or set up your BT Home Hub in Maidenhead,
Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham,
Slough & the following areas; Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham,
Wraysbury , Outside of these areas additional charges apply,
e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area. Can
you solve my email problems ?
We
can you help with email or Outlook problems in Maidenhead,
Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham,
Slough & the following areas; Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham,
Wraysbury , Outside of these areas additional charges apply,
e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area.
Can
you connect my Xbox 360, PS3 or Wii to internet or Wireless ?
We
can connect an Xbox 360, PS3 or Wii to internet and perform software updates to use your console online in Maidenhead, Reading, Windsor,
Cookham, Marlow, Henley, Bracknell, Wokingham,
Slough & the following areas;
Standard
coverage areas are Ascot, Beaconsfield, Binfield, Bourne
End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter,
Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham,
Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare
Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow,
Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke
Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge,
Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham,
Wraysbury , Outside of these areas additional charges apply,
e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us
if you are not sure if we cover your area.
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